Before placing your order, please make sure you double check all of the provided information. Due to our expeditious processing and shipping, there is a limited window to make changes to your order.
To make changes to your order after it has been placed, please Contact us immediately.
How do I change or cancel my order?
In order to make a change or cancel your order, please Contact us immediately. We are not able to guarantee every change or cancellation can be processed after an order has been placed. Please verify all information prior to finalizing your order.
When will I be charged for my order?
Your selected payment method will be charged immediately for your order and a confirmation will be displayed and/or emailed to you. Successful order cancellations require us to refund your payment method, which can take up to 14 business days to appear back on your payment method.
What payment methods do you accept?
We allow for payments from Visa, Mastercard, American Express, Discover, Diners Club, UnionPay debit, PayPal, Klarna and Sezzle. For your convenience, Apple Pay, Google Pay and Shop Pay are available for accelerated checkout options.
Please note, the Simply Obsessed mobile app does not currently support Shop Pay.
If your payment method is ever declined, our customer service team is unable to advise further beyond what the website or mobile app tells you, please contact your financial institution for information.
Preorders, Backorders or Other Shipping Delays
For information on how preorders, backorders or other shipping delays are handled, please review our Shipping Costs + Information article.
Sales Tax Information
Where required by law, we collect sales tax state-by-state in the US. For international orders, VAT tax may apply. Tax exempt orders are not permitted with Simply Obsessed.
California Proposition 65
Some items available on Simply Obsessed such as phone accessories, upholstered items, and faux leather may expose you to substances identified within the California Prop 65 list of chemicals. Exposure to these chemicals like lead/and or other substances are known in the State of California to cause cancer, birth defects, and other reproductive harm.
Colorado Retail Delivery Fee
For applicable orders, in addition to standard sales tax, a Colorado Retail Delivery Fee may be collected for orders delivered by motor vehicle to a location in Colorado with at least one item of tangible personal property subject to standard sales or use tax.